MACSTrac/MPS™ Managed Print Service
Managed Print Service is easy with our powerful and innovative solution. MACSTrac/MPS is the #1 software choice of INTEC Dealers!
- MACSTrac™ Service Management System (Including support for Remote Devices)
- Service ???Dashboard’ to manage client service requests from initial request to billing. Colorful coding keeps you on top of your SLA obligations
- Automated e-mail alerts to clients at key stages in the call process
- Support for remote two-way communication with Techs on any Smartphone or Tablet with browser
- Management of Technicians trunk stock, including full integration with BEI Services for autocalculation of proper stocking levels
- Electronic procurement of parts needed to complete service calls. Integrated with many leading suppliers in the industry including Parts Now
- Full 2-way integration with BEI Services, allowing their advanced analysis data to be visible within and used by MACSTrac™. (NOTE: MACSTrac™ is more closely integrated with BEI than any other solution on the market)
- Advanced Contract Billing including Cost Per Copy/Click, or standard Time & Material
